Technical documentation is an important facet of modern communication. Managers responsible for its creation recognise that for it to fulfil its purpose not only the last link of the chain - communicating the facts to the customer - needs to be effective: the whole team responsible for providing the input and creating the product must communicate effectively with each other.
In SensoLogic, our technical editors are part of the software team just as the programmers are a part of the editorial team. When working with external partners we use our experience to help create well structured, easily understandable printed and on-screen documentation.